Oversight Board Criticizes Meta’s Automated Moderation in Israel-Hamas War
WiredNOV 28 2023
Report: Meta Accused of Censoring Pro-Palestinian Accounts
Image copyright: Chesnot/Getty Images News via Getty Images
The Spin
Pro-establishment narrative
Horrific antisemitism on social media skyrocketed after Hamas' catastrophic attack on Oct. 7, as anti-Israel and pro-Hamas accounts flooded platforms with propaganda and fake images. Social media platforms have a duty to prevent toxic hate speech and disinformation, especially during the fog of war in a volatile conflict. This war is difficult for everyone, but social media platforms cannot make the problem worse by spreading lies and dangerous content — a mindful approach to content moderation is required.
Establishment-critical narrative
In an ever-worsening humanitarian cataclysm in Gaza, Meta has been silencing the voices of people who wish to spread the truth about the conflict. These voices claimed that Palestinian suffering was disproportionately represented in the media, and their social media posts are vital documentation for the historical record. Meta's deletion of these 1K posts is reckless and it's causing pain and suffering for end users.