NSO Group is one of the world's leading cyber intelligence companies for a reason. Trusted by governments and law enforcement across the world, NSO technology helps save lives by combatting crime and terrorism. While every company can continue to make itself better, that doesn't mean it should be demonized for providing cutting-edge public safety technology.
Pegasus wasn't sold to altruistic governments for the purposes of fighting crime but rather to governments who wanted to spy on journalists, dissidents, and activists. Among the estimated 50K victims of this intrusive spyware were two members of Human Rights Watch targeted by the Jordanian government, another included a Palestinian-American journalist. NSO gives bad actors the power to violate human rights.