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FTC Sues Uber Over Alleged Deceptive Subscription Practices

  • #Headlines
  • #United States of America
  • #Lawsuits
FTC Sues Uber Over Alleged Deceptive Subscription Practices
story
APR 23
Above: The Federal Trade Commission (FTC) seal displayed outside its Washington, DC, headquarters on Feb. 24, 2025. Image copyright: Al Drago/Bloomberg/Contributor via Getty Images
story last updated APR 23

The Spin

Narrative A

Uber's bad faith practices have forced the FTC's hand. The subscription service's cancellation process is deliberately complex, making it nearly impossible for consumers to stop recurring charges. The company's advertised savings claims are misleading, and many users are being charged without their knowledge or consent. The FTC's lawsuit will hold Uber to account for these deceptive practices.

Federal Trade CommissionFTC

Narrative B

Uber One's sign-up and cancellation processes are clear and simple and follow all legal requirements. The company never charges consumers without their consent, and cancellations can now be completed in-app within 20 seconds. The FTC's complaint misunderstands the facts and the law, and Uber is confident it will triumph in any court.

News NationMashable

The Controversies


UNLIKELYLIKELY
Status:Open
Will Google Be Broken Up?
Controversy
APR 23APR 23

Articles on this story

FTC sues Uber, says company charged for Uber One without consent
NBCAPR 11
FTC hits Uber with lawsuit over billing for Uber One
FOX NewsAPR 11
FTC sues Uber, alleging deceptive Uber One charges and cancellations
CNNAPR 11
FTC sues Uber, says company charged for Uber One without consent
CNBCAPR 11
Us Ftc Sues Uber Accusing It Deceptive Practices Court Filing 2025 04 21
ReutersAPR 11
Uber Faces Ftc Lawsuit Alleging Deceptive Billing Cancellation Practices C1C649B
Wall Street JournalAPR 11